Peddler's Wagon - Customer Service - Guarantee of Service & Returns

Guarantee and Returns

Path to Freedom's Peddler's Wagon is proud to offer exceptional products. If an item is faulty and fails to meet your expectations, simply return it and we will replace the item immediately or refund the price of product in full.*

Please call or e-mail us beforehand for return authorization prior to shipping any return. Items that are returned without authorization may be rejected.

If you are not completely satisfied with the product, please contact us and we will deal with your complaint immediately. Your complete satisfaction is our priority.

You will be allowed to return most unopened, unused products to us for credit or full refund within 30 days of receipt.

Please note, items that have been personalized cannot be returned unless there is a shipment error or manufacturing defect. Opened personal care products cannot be returned. We make every effort to ensure you are satisfied with your order.

Items must be in new condition with all original packaging, paperwork and accessories supplied. For your protection, please send the return via a traceable method. Return freight and original shipping are nonrefundable.

Special orders, items returned without original packaging or packing materials, and items shipped directly from the manufacturer may be subject to a restocking fee of 10-25%.

REFUNDS

* Refunds on shipping and handling are credited only when an item is incorrectly shipped or arrives defective or damaged. Gift returns will be credited with a gift certificate.